Comprehensive Port Agency
End-to-end representation and coordination of vessel port calls, aligning operational, administrative, and port authority requirements with utmost transparency.
Transmarine Shipping Agency: Comprehensive Port Agency in Venezuela
Grupo Serex Subsidiary · Maritime & Port Operations
Grupo Serex Subsidiary
A vessel's operation begins long before its arrival at port. Transmarine Shipping Agency coordinates every phase of the port call, from pre-arrival logistics planning to outward clearance, integrating full port agency representation, logistics, vessel husbandry, and real-time operational data.
About Us
Transmarine Shipping Agency
Transmarine Shipping Agency is a Grupo Serex subsidiary specialized in full-spectrum port agency services across Venezuela. Built on 100% Venezuelan capital, it boasts an operational, administrative, and service infrastructure tailored to meet the exacting requirements of shipowners, charterers, operators, and maritime trade stakeholders.
Our methodology is founded on bespoke operational adaptation, state-of-the-art port procedures, and agile resource coordination, with unwavering focus on safety, service excellence, and environmental stewardship.
Operational
Commitment
Nationwide Infrastructure & Coverage
We coordinate port infrastructure, crew assistance, maritime authority liaisons, and continuous provisioning to ensure swift, secure, and demurrage-free port turnarounds.
24/7 coverage across all
major Venezuelan ports
Logistics Anticipation
Operations That Begin Well Ahead of Port Arrival
At Transmarine, vessel reception and clearance commence prior to entering Venezuelan waters. Proactive coordination of documentation, port clearances, bunkering, provisions, and operational logistics prevents costly bottlenecks and mitigates contingencies during port operations.
Stage 01
Pre-Arrival
Port permitting, harbormaster coordination, proactive logistics planning, and comprehensive berth preparation to ensure timely berthing.
Stage 02
In-Port Operations
Full vessel husbandry at anchorage or berth, technical and fresh provision supplies, stevedoring coordination, and dedicated cargo tracking.
Stage 03
Clearance & Departure
Outward clearance documentation, immediate sailing notifications, port call closing, and accurate operational/financial report reconciliation.
Specialized Portfolio
Comprehensive Port Agency Services
We support global maritime operations with cost-effective, time-sensitive solutions designed for maximum safety, vessel turnaround, and crew welfare.
Port Advisory & Husbandry Coordination
Strategic planning, berthing line-up optimization, pilotage, tugs, and safe maneuver oversight throughout the vessel's stay.
Ship Chandlery & Vessel Provisioning
Coordination of deck and engine stores, fresh provisions, bonded stores, fresh water, and technical spares at anchorage or alongside berth.
Crew Handling & Marine Personnel Support
Expert crew change management, shore passes, airport transfers, hotel accommodations, immigration formalities, and 24/7 medical assistance.
Marine Surveying & Specialized Inspections
Independent technical inspection services, draft surveys, on/off-hire condition assessments, and cargo condition surveys.
Transmarine in Numbers
Proven Operational Scale
Powering international maritime commerce with consistent benchmarks and unrelenting operational commitment.
+1,300
Vessels safely attended across its first 20 years of operations
830,000
Metric Tons handled during the first 8 months of 2026
+1.2M
Metric Tons projected for the 2026 annual closing
05
Specialized port and vessel husbandry service divisions
Logistics & Information Reliability
Pillar 01
Pillar 02
Pillar 03
Pillar 04
Four Pillars of a Dependable Port Call
The trust of international shipowners and charterers rests on rigorous standards of control, compliance, and immediate responsiveness at every port.
Logistics Anticipation
Advance preparation of permits, berthing windows, pilotage, and operational resources prior to vessel arrival.
Information Integrity
Transparent documentation management, timely reporting to shipowners, operators, and port authorities.
Full Husbandry Care
End-to-end assistance for vessel technical needs, consumables, crew welfare, and operational emergencies.
Operational Safety & Quality Control
Uncompromising supervision over cargo operations, stevedoring safety, and strict compliance with national and IMO standards.
Secure, Frictionless Information Flow
- Status Reporting & Financial Port Documentation: Rapid preparation and dispatch of accurate Proforma Disbursement Accounts (PDA) and Final Disbursement Accounts (FDA) with itemized port expense breakdowns.
- Continuous Operational Monitoring: Real-time progress updates and Statement of Facts (SOF) tracking transmitted directly from quayside to shipowner and charterer.
- Commercial & Technical Confidentiality: Strict non-disclosure protocols safeguarding cargo manifests, vessel technical specifications, and proprietary charter information.
Strategic Alignment
Corporate Mission & Vision
Mission
To serve as a premier strategic ally in port and maritime agency services, delivering comprehensive advisory and operational excellence under top-tier standards of safety, speed, and efficiency. Transmarine's success is rooted in powering the success of our clients.
Vision
To stand as the immediate benchmark for port agency in Venezuela, effectively addressing the dynamic needs of global shipowners and trade operators through operational excellence and highly qualified human talent.
Corporate Backing
An Integral Part of Grupo Serex
Transmarine operates as an essential pillar of Grupo Serex, seamlessly integrated into a leading multi-sector corporate platform spanning logistics, port operations, and agro-industry.
This institutional backing reinforces our coordination power, financial robustness, and multi-modal logistics reach across Venezuelan waters and hinterlands.
Discover Grupo Serex
Discover Grupo Serex
Corporate synergy dedicated to foreign trade, maritime logistics, and seamless vessel agency in Venezuela.
Direct Assistance
Coordinate Your Next Port Call
Our seasoned operational team accompanies your port call from pre-arrival planning through final outward clearance.
Immediate Contact Directory
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Main Headquarters (Maracaibo) Landline / HQ+58 261 614.9595
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24/7 Operations / Duty Mobile Active 24/7 Duty+58 414 600.0690
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Puerto Cabello Operations (Line 1) Quayside Coordination+58 424 689.6895
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Puerto Cabello Operations (Line 2) Dispatch & Husbandry+58 424 695.7757
Direct Telephone Assistance
Click directly on any of the telephone numbers to start an immediate call with our duty and maritime operations team.
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Operational Response: When calling, please indicate intended port of call, estimated time of arrival (ETA), vessel type, and cargo or husbandry requirements to structure your port call immediately.